Help for families

What your family's plan includes

What comes with your tutoring at no extra cost, and how to add more for your children.

Your invoices and paying them

Find your tuition invoices, see what each one is for, and pay from your portal.

Setting up direct debit

Save your bank account so you can pay invoices and add money to your account by direct debit.

Your prepaid account

If your centre uses a prepaid account, see how many lessons you have paid for, add money, and read your statement.

Cancelling a lesson and what it costs

Cancel a lesson from your portal, see exactly what it costs before you confirm, and book a makeup.

Lesson packs

If your centre sells lesson packs, see how many credits are left, ask for more, or ask for a refund.

Referring a friend

Share your link with a friend, and both families get credit when they start lessons.

Using a promo code

If your centre gives you a promo code, enter it on the enrolment form or ask your centre to apply it.