Help centre
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Help for families

How to use the parent app: lessons, messages, billing, your child's progress and keeping them safe.

StaffParentsStudents
All topicsGetting startedCalendar and schedulingMessages and mailBilling and paymentsOnline lessons and meetingsHome tutoringLearning and practiceTrainingReports and progressYour account and sign-inPrivacy and safety

Messages and mail

  • Messaging your child's tutor or the centre

    Send a note to your child's tutor or the centre from Messages, and read their replies in the same place.

  • Notices from your centre

    Read notices your centre posts in the app, such as closures or cancelled lessons, and pin or close them.

  • Notifications and unsubscribing

    Choose which reminders and alerts you get, and how to stop promotional emails and texts.

  • Phone notifications

    Get lesson reminders, lesson changes, notices and new messages as notifications on your phone.

  • Telling your centre how it is going

    Answer the quick check-in, rate a lesson, and know who reads what you write.

Cannot find what you need?

Email XTutio at hello@xtutio.com and we will get back to you.

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