Help centre
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Help for families

How to use the parent app: lessons, messages, billing, your child's progress and keeping them safe.

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All topicsGetting startedCalendar and schedulingMessages and mailBilling and paymentsOnline lessons and meetingsHome tutoringLearning and practiceTrainingReports and progressYour account and sign-inPrivacy and safety

Privacy and safety

  • How your centre keeps your child safe

    The Safety centre, parental controls, and the page that explains your centre's own safety settings.

  • Reporting a concern

    Tell your centre's safety lead about something that worries you, from inside the parent app.

  • Recordings and photos

    Choose whether your centre may use photos of each child, and what happens if your centre records online lessons.

  • Privacy and your family's data

    Ask for a copy of what your centre stores about your family, and how to delete your own account.

Cannot find what you need?

Email XTutio at hello@xtutio.com and we will get back to you.

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