Your centre's details, branding and safety contacts

Why this exists

Families notice when an invoice carries the wrong name, an email has no logo or a safety alert goes to an inbox nobody reads. As the centre owner or admin, you set your name, ABN, time zone, branding and safety contacts in one place, and every page, email and invoice uses them straight away. Safety alerts reach the people you chose.

Settings > Your centre holds the details families see on every page, email and invoice. Changes show everywhere straight away.

Before you start

You need the settings.edit permission. Some changes ask you to confirm with two-step sign-in.

Details

1. Enter your centre's name (what families call you) and legal name (the entity on tax invoices).
2. Enter your ABN. It is checked against the ATO's rules, so a mistyped number is refused.
3. Add your registered address. It is printed on tax invoices.
4. Choose your time zone. Lessons are booked and reminders sent in this time.
5. Add a support email (where families reply) and a safety email (where safety alerts go).
6. Press Save.

Branding

• Choose a primary colour (headers, buttons, links), an accent and a background colour.
• Add a short name for the header and a logo. A square image works best.
• Pick heading and body fonts for the Design Studio, and tick Keep designs on brand if staff should only use your colours and fonts there.
• You can hide the cartoon mascots across the student app.

Your words

You can rename words like student, tutor and lesson across the staff and parent screens. See Using your centre's own words.

Web address

If your centre has its own domain as well as its portal address, choose which one every emailed link, invitation and password reset uses. The other keeps working.

Safety alerts

Every high or critical safety concern emails your safety contact straight away. Add a Backup safety contact so a person is still reached, and choose how soon a high concern must be looked at. If these settings are not switched on for your centre yet, the page says so.

Email replies

System emails (reminders, invoices, notices) reply to your support email unless you set a different reply-to address here. Mail sent from staff mailboxes and promotions is not changed. If you do not see this, it is not switched on for your centre yet.

Email signature

Write one signature for every staff email from Mail and the team inbox, using fill-in fields such as name, role, centre and phone. A line whose field is empty for a person is left out. Staff cannot edit or remove it. Leave it empty and staff keep their own. System emails and promotions never carry it.

Two-step sign-in

Owners, admins and finance staff always need two-step sign-in. You can tick Require two-step sign-in for all staff, tutors included and set the days people have to set it up. See Two-step sign-in.

Related

• The setup checklist
• Choosing your email domain
• Roles and permissions