Help centre
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Help for families

How to use the parent app: lessons, messages, billing, your child's progress and keeping them safe.

StaffParentsStudents
All topicsGetting startedCalendar and schedulingMessages and mailBilling and paymentsOnline lessons and meetingsHome tutoringLearning and practiceTrainingReports and progressYour account and sign-inPrivacy and safety

Your account and sign-in

  • Trouble signing in

    Reset your password, understand the sign-in messages, and get back in if you use two-step sign-in.

  • Your child's own mobile and email

    Give the centre your child's own mobile or email so they can be reached about a closure or a safety matter.

  • Signing the enrolment agreement

    Read your centre's enrolment agreement, tick the consents and accept it in the portal.

Cannot find what you need?

Email XTutio at hello@xtutio.com and we will get back to you.

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