A student's own mobile and email

Why this exists

When a lesson is cancelled or a campus closes at short notice, an older student may need to hear directly, not only through a parent. Student contacts keep a student's own mobile and email for those notices only. Promotions can never be sent to students.

Your centre can keep a student's own mobile number and email address, for any age. They are used only for emergency and operational notices, such as a closure, a cancellation or a safety matter. Never for promotions.

Before you start

• Seeing them needs families.view. Changing them needs families.edit. Both are held to your campuses.
• If the box says "Student contact details are not switched on yet", ask your centre's admin.

Add or change them

1. Open the family from People > Families, or the student's own page.
2. Under the child, find their contact box.
3. Enter an Australian mobile (for example 0412 345 678) and an email address they read.
4. Save.

Parents can also add and change their own children's details from their settings page.

Sending a notice to students

In Broadcast, choose Students (notices only). Students can only receive an operational notice, and only those with a mobile or email saved here. A promotion can never be sent to students.

Good to know

• Only Australian mobile numbers are accepted, because a text cannot reach a landline.
• A student's sign-in name is refused as an email, because it does not receive mail.

Related

• Custom fields and second contacts
• Sending a Broadcast